Comprehensive Machine Demonstration and Training
During his visit, our team provided a thorough demonstration of the machine’s capabilities. The client observed the precise cutting of 2mm non-asbestos gaskets and was highly impressed with both the cutting quality and the processing speed. This hands-on experience reassured him of the machine’s performance and suitability for his specific needs.

Meeting Customization Needs for Large-Format Machines
Many clients require machines with widths exceeding standard container dimensions due to the nature of their materials. Concerns about the feasibility of manufacturing such custom machines and the potentially high transportation costs are common. However, AMOR CNC has extensive experience in producing large-format oscillating knife cutting machines, addressing these concerns effectively.
Our machines are designed with a modular welded structure. During manufacturing, the machine bed undergoes integral milling to ensure high precision. For transportation, the machine is disassembled, and the packaging width is controlled to within 2.28 meters, which is narrower than a standard container. This allows for normal shipping and significantly reduces transportation costs.
Upon receiving the machine, clients need only follow the provided instructions to assemble the two parts, achieving perfect operational readiness seamlessly. This practical approach was demonstrated to our Indian client, who now confidently operates his large-format CNC gasket cutting machine from AMOR CNC.

In-depth training on Machine Operation
To ensure our client could fully utilize the machine, we provided detailed training sessions covering various aspects of machine operation:
Starting the Machine: Our technicians guided the client through the startup process, explaining each step to ensure a smooth initiation of operations.
Installing the Machine: We demonstrated the assembly process, showing how to align and connect the machine’s two parts accurately to maintain precision.
Installing Blades and Setting Cutting Depth: The client learned how to install the cutting blades and adjust the cutting depth according to the material specifications, ensuring optimal performance.
Processing Cutting Designs: Our team provided training on handling various cutting designs. The client learned how to input and manage different graphic patterns, allowing for efficient and accurate cutting of customized gaskets.

Positive Feedback Leading to New Client Acquisition
In July of this year, another potential client from India expressed interest in AMOR CNC’s oscillating knife cutting machines. Eager to learn about the machine’s performance from a real user, he requested contact with an existing customer. With the permission of our long-standing client, who purchased a large-format CNC gasket cutting machine last October, we facilitated this connection.
Our one-year-old client graciously shared his experience with the new prospect. He spoke highly of the machine’s performance, reliability, and the quality of cuts it produced. His satisfaction with the machine’s operation and the comprehensive support provided by AMOR CNC was evident in his positive feedback.
The glowing review from our existing customer played a pivotal role in the new client’s decision-making process. Reassured by the firsthand testimonial, the new client confidently chose AMOR CNC’s oscillating knife cutting machine for his needs.

Conclusion
AMOR CNC’s commitment to customer satisfaction extends beyond providing high-quality machines. Our comprehensive training and support ensure that clients can fully leverage the capabilities of their machines. By addressing customization needs and offering hands-on training, we enable our clients to achieve excellent results. The positive feedback from our long-term client not only affirmed the quality of our machines but also helped a new customer make an informed decision, further solidifying AMOR CNC’s reputation for excellence.