Customer Selection Process:
01. Initial Contact and Material Submission:
The Greek company, known for its careful and thorough approach, contacted AMOR CNC in May.
They sent a batch of materials that they frequently cut, ensuring that the cutting machine could handle their specific requirements.
02. Cutting Tests and Sample Review:
AMOR CNC conducted cutting tests on the provided materials, producing detailed cutting videos and samples.
These samples and videos were sent back to the customer for evaluation.
The customer meticulously reviewed the cutting videos and examined the quality of the samples.
03. Decision Making:
Satisfied with the precision and quality demonstrated by AMOR CNC, the Greek company decided to proceed with the purchase of an AMOR CNC machine.
04. Chosen Equipment:
The customer selected the ultra-large format polyester fiber sound-absorbing panel cutting machine, the AMOR 2530MK.
Features of AMOR 2530MK CNC Cutting Machine
01. Maximum Processing Range: 2500mm x 3000mm
02. Effective Cutting Thickness: Up to 50mm
03. Selected Tools:
The machine was equipped with three independent tools to meet their cutting and grooving needs:
400W Electric Oscillating Tool: For precise cutting of various thicknesses up to 50mm.
Bevel Cutting Tool: For grooving tasks, including V-grooves and complex designs.
Milling Cutter Tool: For carving and milling operations on thicker panels.
On-Site Training and Testing:
In August, the Greek company’s operations engineer traveled to China for hands-on training and testing of the machine. This engineer, noted for his responsible, meticulous, and diligent nature, underwent comprehensive training that included:
01. Cutting Different Thicknesses: Learning how to set up the machine for various material thicknesses.
Combined Cutting and Grooving: Procedures for performing these tasks simultaneously.
02. U-Grooving Process: Detailed instructions for completing U-groove processing.
03. Tool Installation and Depth Settings: Proper installation and depth setting for each tool.
04. Tool Selection Based on Material and Cutting Patterns: Choosing the right blade for different materials and patterns.
05. Procurement and Stocking of Blades: Managing the purchase and inventory of various blade types to ensure smooth operation.
Outcome:
The engineer’s thorough training ensured a deep understanding of the machine’s operations. This preparation guarantees that the Greek company can maximize the efficiency and quality of their acoustic insulation product manufacturing.
Conclusion:
The Greek company’s cautious and methodical approach in selecting AMOR CNC, followed by comprehensive on-site training, underscores their commitment to excellence. Their satisfaction with the cutting machine and training highlights AMOR CNC’s dedication to providing exceptional products and support. This successful collaboration showcases AMOR CNC’s ability to meet and exceed customer expectations through customized solutions and meticulous service.
